Privacy Policy

PAD values your privacy

PAD considers the guarding of your privacy as of the utmost importance. This PAD System International Limited Privacy Statement states our commitment to maintaining your privacy.

Reasons for collecting information

PAD only collects such information as is necessary to conduct business with you. You will always know what information is being collected, and will have the option to choose how PAD utilizes your information to communicate with you. We will only collect information by lawful and fair means and not in an intrusive way.
PAD and its service providers will only use personal or business information you have supplied in order to:
  • Identify you as the product owner and to provide better customer service to you, your business partners and your employees;
  • Perform authorized financial transactions with you and your associated service providers;
  • Operate our business as it pertains to you;
  • Keep you informed about PAD products and services and those of relevant business partners;
  • Fulfill legal and regulatory obligations.
Aggregated data that contains no information specific to a particular person or business may be shared with our business partners, for example, aggregated statistical trend in a particular industry sector.

How we use your information

PAD uses the information you supply in many ways necessary for us to do business together: product promotion, order fulfillment, product registration and company file activation, provide transactional services and customer support and for secure access to PAD websites.

Product promotion

PAD needs to be able to contact you about product upgrades and new product releases and to inform you of new services relevant to your business, including special offers (you may, however, notify us at any time that you do not want to receive any marketing communications from PAD)

Order fulfillment

When ordering products and services, you must provide contact information (such as name and delivery address) and financial information (such as credit-card number and expiration date if you are using this payment method). PAD uses this information to fulfill your order and bill you. If we have trouble processing an order, this contact information is also used to get in touch with you to resolve the problem.

Product registration

PAD asks you to register each product or service you purchase with relevant personal and business details. Registration ensures that only you - and no unauthorized persons - receive upgrades and special offers.

Customer support

Registration links your PAD product and version to your contact details. This allows our authorized distributor to provide you with quality advice relevant to your particular situation when you call PAD customer support. If software or documentation needs to be emailed or posted to you, the authorized distributor has all the information needed to ensure fast service.

PAD website access

Many useful services are currently available at PAD websites and more services are being planned. Your information gives you authorized access so that you - and only you - can update your personal information, access online help or perform financial transactions. Our web sites may contain links to other sites belonging to other parties and which are beyond the control of PAD. Please note that we cannot vouch or be responsible for the privacy practices of non-PAD sites.

Securing electronic communication

Personal information that is submitted to PAD websites it is protected both on and offline. PAD web pages that request information or allow transaction processing use the Hypertext Transport Protocol Security (HTTPS) protocol which allows data to be transmitted in an encrypted form known as Secure Sockets Layer (SSL).

You can confirm that any PAD data-entry page is secure by checking that:
  • the page address in the Web browser's tool bar or status bar begins with https://, or
  • the padlock icon in the web browser's tool bar or status bar is locked.
PAD is also committed to protecting your information offline. All of your personal and business information, not just sensitive information, is restricted to only those employees who need it to perform a specific task. For example, an accounts clerk may need access to your bank details to remit a credit-card overpayment or a customer service representative may need to identify you to inform you of a free upgrade.

PAD also uses Internet Protocol (IP) addresses to analyze trends, administer our websites, track your navigation among PAD web pages and gather broad information for aggregate use. Our web servers may also send cookies to your browser to track navigation history and ensure transaction pages, such as 'shopping cart' interactions, work correctly. Cookies contain only coded information that cannot be used by third parties to access your confidential information.

Accountability and legislative compliance

PAD System International Limited informs its employees about the importance of confidentiality and customer privacy through its operating procedures, training programs and internal policies. PAD will take appropriate disciplinary measures to enforce privacy responsibilities of its employees. If PAD contracts with external service providers to provide service support, pad will require them to conform to the PAD System International Limited privacy policy.

The PAD System International Limited Privacy Statement has been developed in accordance with relevant local and international privacy legislation.

To demonstrate that our privacy policy accords with this privacy legislation, we are committed to a voluntary self-assessment procedure and, in some countries, subject to supervision and inspection by appropriate government agencies.

Correction of problems

If you have any questions or you believe that PAD has not adhered to this Privacy Statement, please contact the PAD office via padinfo@padsystem.com. We will then use all commercially reasonable efforts to promptly determine if there is a problem and take the necessary corrective action.

In the event that you need to update or correct your personal or business information, you can call, fax or mail changes to your personal information to PAD System International Limited.

Contacting PAD

Hong Kong Post:
Flat A, 2/F, Cheung Wing Industrial Building 109-115 Wo Yi Hop Road, Kwai Chung, New Territories, Hong Kong
Email: padinfo@padsystem.com